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CPAG: Fuel Rights Handbook 20th ed


ISBN13: 9781910715796
Previous Edition ISBN: 9781910715437
Published: April 2022
Publisher: Child Poverty Action Group
Country of Publication: UK
Format: Paperback
Price: £35.00



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At a time when fuel poverty is affecting more and more households, CPAG’s Fuel Rights Handbook provides advisers with the information they need to help their clients cope with rising fuel bills, debt and problems with their fuel supply.

This edition covers all aspects of the rights of gas and electricity consumers in England, Wales and Scotland, including liability, dealing with arrears and preventing disconnection, complaints, and the latest energy efficient schemes. With an emphasis on the legal protection of vulnerable consumers, and on practical advice pursuing complaints and compensation, this handbook provides essential information on the reduction and prevention of fuel poverty.

The Fuel Rights Handbook is an essential resource for consumer advisers, lawyers, social workers, advice agencies and anyone who is worried about their own fuel supply.